Built by hand in New Mexico. Worn for a lifetime.
Every Charm Factory piece is designed and finished in our small Albuquerque studio, hand-inspected by our team before it ships. We work in .925 sterling silver and pewter — nickel-, lead-, and cadmium-free — so each charm is safe for sensitive skin and built to be passed down. Every charm ships with a free jump ring, ready to add to whatever you're already wearing.
Frequently asked questions
Does this charm come with a jump ring?
Yes — every charm ships with a free jump ring included, so you can attach it to your bracelet, necklace, or keychain right out of the box.
How many charms fit on a bracelet?
It depends on charm size and bracelet length:
- 6.5" bracelet: 8–12 charms
- 7.0" bracelet: 10–15 charms
- 7.5" bracelet: 12–18 charms
- 8.0" bracelet: 14–20 charms
See our full sizing guide for measuring tips.
How do I care for my sterling silver charm?
Put your jewelry on last — after lotions, perfume, sunscreen, and hairspray. Remove it before swimming, showering, cleaning, exercising, or sleeping. Wipe with a soft lint-free cloth after each wear.
How do I clean sterling silver?
For light tarnish, polish with a soft lint-free silver-polishing cloth. For deeper cleaning, soak in lukewarm water with a few drops of mild dish soap for 5–10 minutes, scrub gently with a soft-bristle brush, rinse, and pat dry.
What are the engraving character limits?
Limits depend on tag size:
- Small charm/tag: 1 line, 8–10 characters
- Medium tag: 2 lines, 12–15 characters per line
- Large tag/pendant: 3 lines, 15–18 characters per line
Engraving adds 1–2 business days to processing.
Can I return an engraved item?
No. Engraved items are final sale. Please double-check spelling, dates, and formatting before placing your order.
What is your return policy?
We offer a 14-day, 100% satisfaction guarantee on non-engraved items. Returns received within 14 days of delivery are eligible for a full refund. See our full FAQ for the complete policy.










