Handcrafted in the USA

Built by hand in New Mexico. Worn for a lifetime.

Every Charm Factory piece is designed and finished in our small Albuquerque studio, hand-inspected by our team before it ships. We work in .925 sterling silver and pewter โ€” nickel-, lead-, and cadmium-free โ€” so each charm is safe for sensitive skin and built to be passed down. Every charm ships with a free jump ring, ready to add to whatever you're already wearing.

QUALITY YOU CAN FEEL

Real silver. Real craft. No shortcuts.

We don't do gold-tone, silver-tone, or plated brass. Every Charm Factory piece is solid .925 sterling silver or pewter โ€” hand-finished in our New Mexico studio โ€” so the charm you choose today still looks right twenty years from now.

.925

Solid sterling silver โ€” never plated, never coated.

Nickel-free

Free of nickel, lead, and cadmium โ€” safe for sensitive skin.

USA-made

Designed & hand-finished in our Albuquerque, NM studio.

14 days

No-risk satisfaction guarantee on every non-engraved order.

Frequently asked questions

Does this charm come with a jump ring?

Yes โ€” every charm ships with a free jump ring included, so you can attach it to your bracelet, necklace, or keychain right out of the box.

How many charms fit on a bracelet?

It depends on charm size and bracelet length:

  • 6.5" bracelet: 8โ€“12 charms
  • 7.0" bracelet: 10โ€“15 charms
  • 7.5" bracelet: 12โ€“18 charms
  • 8.0" bracelet: 14โ€“20 charms

See our full sizing guide for measuring tips.

How do I care for my sterling silver charm?

Put your jewelry on last โ€” after lotions, perfume, sunscreen, and hairspray. Remove it before swimming, showering, cleaning, exercising, or sleeping. Wipe with a soft lint-free cloth after each wear.

How do I clean sterling silver?

For light tarnish, polish with a soft lint-free silver-polishing cloth. For deeper cleaning, soak in lukewarm water with a few drops of mild dish soap for 5โ€“10 minutes, scrub gently with a soft-bristle brush, rinse, and pat dry.

What are the engraving character limits?

Limits depend on tag size:

  • Small charm/tag: 1 line, 8โ€“10 characters
  • Medium tag: 2 lines, 12โ€“15 characters per line
  • Large tag/pendant: 3 lines, 15โ€“18 characters per line

Engraving adds 1โ€“2 business days to processing.

Can I return an engraved item?

No. Engraved items are final sale. Please double-check spelling, dates, and formatting before placing your order.

What is your return policy?

We offer a 14-day, 100% satisfaction guarantee on non-engraved items. Returns received within 14 days of delivery are eligible for a full refund. See our full FAQ for the complete policy.

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